Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. This includes not returning from a dwelling where tobacco or cannabis was smoked.
You can request a return or exchange via email addressed to Rachel at firstname.lastname@example.org. Together we will figure out a suitable solution. We cannot accept returns that are sent back without being contacted via email first.